Updated:

February 14, 2021

Severe Weather Affecting Clinic Operations [Updated]

[Updated Feb 22 6:30am]

All metro areas are open for business! Our scheduling teams will be in contact to get everyone with cancelled appointments back onto the schedule. Thank you again for your continued patience!

[Updated Feb 18th 11:30am]

Clinics in the following locations will remain closed through Friday, February 19.

Austin
Dallas Fort-Worth
Houston
Midland
San Antonio
Waco

All other clinics are fully operational at this time.

We anticipate most clinics will operating on a normal schedule starting Monday, February 22, however we are in the process of assessing if there is any damage that will need to be addressed.

We will be contacting all patients that need to be rescheduled. We appreciate your patience and understanding as we contact everyone!

[Updated Feb 17th 12:15pm]

Severe weather continues! Clinics in the following locations will remain closed through Thursday, February 18:

Austin

Dallas-Fort Worth

Houston

San Antonio

Waco

NOTE: All clinics in the Colorado Springs / South Denver area are fully operational.

With power outages across the state our phone system is at 50% capacity. Thank you for your continued patience!

[Updated Feb 16th 6:30pm]

We continue to experience severe weather in central and coastal Texas that is affecting clinic operations. For the safety of our patients and staff, clinics in the following locations will be closed on Wednesday, February 17:

Austin
Dallas Fort-Worth
Houston
Midland-Odessa
San Antonio
Waco

With extremely limited resources, we will still be answering our phones however please hold off on calling into the office until Monday, February 22 with new appointment requests and reschedules. We do anticipate possible shipping delays for allergy drops orders due to slower USPS delivery times.

We appreciate your patience during our bout with winter weather and will keep you updated as we have more information.

[Updated Feb. 15th, 12:00pm CST]

In addition, our Colorado Springs Main Office will be closed due to a plumbing emergency within the building. Repairs are underway, but we anticipate clinic operations to resume on Monday, Feb. 22nd.

Our staff are working diligently to reschedule those with appointments slated for this week. Check this page for more updates as they become available.

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[Updated Feb. 14th, 3:45pm CST]

We are currently experiencing severe weather in central and coastal Texas that is affecting clinic operations. For the safety of our patients and staff, clinics in the following locations will be closed on Monday, February 15:

Austin
Dallas Fort-Worth
Houston
Midland-Odessa
San Antonio
Waco

With extremely limited resources, we will still be answering our phones however please hold off on calling into the office until Monday, February 22 with new appointment requests and reschedules. We do anticipate possible shipping delays for allergy drops orders due to slower USPS delivery times. 

We appreciate your patience during our bout with winter weather and will keep you updated as we have more information. 


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