April 22, 2021

Self-Scheduling with the Patient Portal

Aspire Allergy & Sinus is pleased to introduce a new feature to our Patient Portal: with the self-scheduling tool, our existing patients are now able to view and manage their upcoming appointments, and schedule follow-up appointments too!

What Kind of Appointments Can I Self-Schedule?

Currently, our Patient Portal supports self-scheduling for the following appointment types:

  • Allergy follow-up appointments
  • Asthma follow-up appointments
  • Sinus follow-up appointments
  • Allergy shot (SCIT) injection appointments

How Do I Access the Self-Scheduling Tool?

First, navigate to our patient portal.

At the login screen, enter your login credentials. If you forgot your user name or password, click the "I forgot my user name and/or passowrd" link and follow the prompts to reset it.

Image of patient portal log in page

Once successfully logged in, you will be taken to your patient dashboard. From here you can view messages, see your past and future appointments, scheule an appointment, manage your prescriptions, request health records, or pay your bill. It's now all in one convenient place!

Image of patient portal dashboard

To schedule your follow-up or injection appointment, click the "Schedule An Appointment" icon. You will see a list of past and future appointments, and a button to "Start Scheduling". Click the button to begin:

Image of patient portal appointments page

From there, the scheduling tool will ask you to choose a location...

Image of patient portal locations page

...Choose a provider at that location...

Image pf patient portal provider selection page

...and select an appointment type:

Image of patient portal appointment type page

Next, the tool will show you the earliest available dates and times for your appointment. Select the date and time you want from the options available:

Image of patient portal appointment day and time selection option

Finally, you will enter your insurance information...

...and finally, confirm all of your details are correct.

And that's it! You can avoid unnecessary phone calls and hold times for booking future appointments. We hope this tool will make your experience with Aspire Allergy & Sinus even better. Of course, should you have any issues with the portal or online scheduling, we're here for you -- give us a call or send an email to portal.help@aspireallergy.com

What If I Need To Cancel An Upcoming Appointment?

Things change, and we understand. If your upcoming appointment is more than 24 hours away, you can cancel it using the self-scheduling tool. Simply navigate to your appointments page, and select the option from the drop-down menu and hit "Submit" to cancel.

If your appointment is less than 24 hours away, please call us.

Remember, there may be a fee for no-show appointments or for appointments cancelled on short notice. Please let us know as soon as possible if your needs change.

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