March 10, 2020

A Letter From Dr. Stacy Silvers, Medical Director

A Letter From Dr. Stacy Silvers, Medical Director

Dear Patients,

In the wake of our country being affected by COVID-19 and other illnesses, we want to do our part and educate you about how we’re keeping our patients and staff safe.

Sanitation. Our clinics maintain the highest levels of sanitation under normal circumstances, but we have recently enhanced our sanitation protocols in our exam rooms and common areas. We're wiping down surfaces after every patient - whether the surface has been touched or not - and extending sanitation to pens, clipboards, chairs and any other item that could potentially be exposed.

Keeping Our Patients Safe.  Team members are temperature-checked upon entering the workplace. No team member is permitted to enter the clinic if they are experiencing any kind of symptoms or fever.

We are also taking extra precautions to room patients as quickly as possible to minimize large groups waiting together in the same area. 

Social Distancing. All waiting rooms have been modified to comply with social distancing guidelines. Patients are taken to exam rooms immediately when possible and kept separate from other patients.

Staying Home When Sick. We encourage patients who are feeling ill to stay home and reschedule their appointment for a future date, or schedule a telemedicine visit. 

Telemedicine options. Keeping exposure to others as minimal as possible is important. Telemedicine visits can cover follow up appointments, new patient allergy consults as well as sick visits. Request a telemedicine appointment here.

Please DO come into our clinics if you’re suffering from any of the following

  • Sneezing
  • Stuffy Nose
  • Sinus infections
  • Red, itchy, or watery eyes
  • A cough that’s lasted longer than 14 days

These are all signs of allergy and sinus issues that are not contagious and should be treated sooner rather than later. 

Unfortunately, panic plays a large part in why outbreaks like this can become dangerous; it can lead to uninfected people taking up spots in hospitals and gathering more supplies than they need, creating shortages for the people who need it most.

Please AVOID our clinics if you’re suffering from any of the following:

  • Fever
  • Fatigue
  • Shortness of breath or difficulty breathing
  • Dizziness
  • Cough that’s lasted under 14 days
  • Have had exposure to someone who has tested positive for COVID-19

For everyone’s safety, including your own, please reschedule your visit to our clinic to a later date or utilize telemedicine. We encourage you to stay home and take care of yourself if you have these symptoms!

Information to help you stay safe

The following are precautionary measures from the CDC to keep you healthy and prevent the spread of diseases. 

  • Wash your hands often with soap and water for at least 20 seconds
  • Use an alcohol-based sanitizer
  • Keep away from others that are sick
  • Avoid touching high-touch surfaces in public places
  • Avoid touching your face, nose, eyes, etc.
  • Clean and disinfect household objects and surfaces in your home
  • Avoid all non-essential travel

If you believe you’re suffering from symptoms of COVID-19, contact your primary healthcare provider for a test. They  will work with your state’s public health department and the CDC to determine if you need to be tested. 

Below are guides to the CDC listed symptoms of the most common illnesses. These are for convenience and not to be used as diagnostic tools by Aspire Allergy & Sinus.

Centers for Disease Control - Coronavirus

Centers for Disease Control - Flu

Center for Disease Control - Pneumonia

Center for Disease Control - Upper Respiratory Tract Infection

By staying smart and not panicking, you can keep yourself safe in these times of outbreak.


Dr. Stacy Silvers

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About The Author:

Stacy Silvers, MD

Dr. Silvers is a board certified allergist specializing in environmental and food allergy diagnosis, treatment and prevention. Dr. Silvers oversees our allergy program and protocols, and also leads the food allergy and oral immunotherapy (OIT) program at Aspire Allergy & Sinus. Dr. Silvers is considered an expert in the field of food allergy diagnosis and treatment. In 2019, Dr. Silvers was named Best Allergist in the Statesman's Best of the Best Contest.